To set the Music On Hold function in Queues, perform the following steps:

1. Go to Settings> Queues
2. Click queue you need.
3. In the queue settings, go to Calls> Phone Settings.
4. Click "Select an audio file ..." button.
5. Select the file that meets the requirements (WAV, Mono, 8000Hz or MP3).
6. Click Save

Did this answer your question?