To add  your Salesforce account, follow these steps:

1. Open the User Menu.
2. Click "Add-Ons"

3. Click "Download XML" button.

4. Sign in to your Salesforce account.
5. Click "Setup".

6. Go to Build>Customize>Call Center>Call Centers
7. Click "Import".

8. Select the previously downloaded file for upload
9. Click your added plugin in the "All Call Centers" table.

10. In the "Call Center Users" section, click "Manage Call Center Users" button.

11. Click "Add More Users" button.

12. Set the filter parameters and click "Find" button.

13. Select the users and click "Add To Call Center" button.

To remove a user from the Call Center, click "Remove" in the table opposite the user you want.

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