To set up a greeting in your Callision IVR, follow these steps:

1. Go to Settings>IVR.
2. Select an IVR from the list.
3. An IVR constructor will open in the Virtual Office, scroll down to it
4. Click the gear icon in the "Start" branch to configure the initial greeting

5. Select the Announcement Type (for example, text-to-speech).
6. Select the text-to-speech language.
7. Type your message into the input field.
8. Click "Save".

You can also upload your audio greeting file by following these steps:

1. Go to Settings>IVR.
2. Select an IVR from the list.
3. Go to the IVR constructor in the Virtual Office.
4. Click the gear icon.
5. Select the "Upload File" option in the Announcement Type.
6. Select the audio file.
7. Click "Save".

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